Only students who experience technical issues are permitted to rebook their exam and will be required to provide information on the technical issues. Students who don't attempt to check in for their exam, have a recorded mandatory system test which passed before the exam day or who don't experience technical issues during the exam will not be permitted to rebook.
The quickest and easiest way to rebook is to self-serve and rebook your exam for week 2, subject to availability.
For help in completing the self-serve process you can watch our video help guide.
Please access our timetable for contingency guidance on which exams are taking place on what day.
When re-booking
Please select the option to re-book on your exam planner. It's important to note that by selecting the rebook option your week 1 exam will not be marked or reinstated. It's important that the device you are going to use meets the minimum requirements and that you complete the mandatory system test via the exam planner before completing your booking.
Once submitted you'll receive instant confirmation.
Problem re-booking
If you are faced with an error message ‘there is an open registration for this exam’, note that you should wait for 24 hours, and this will clear. If you're still getting the error message after 24 hours, please use the Contact us option below to get in touch with our team.
Please rebook your exam within 24 hours of your week 1 exam taking place. Bookings made after this are subject to availability, leaving your rebook to within 48 hours of the exam taking place can not be processed by yourself or ACCA.